If you have never opened a hosting account or you’re switching companies and the new one deploys an account management console that you have not seen before, you may get confused about how to do a certain operation in your account or on your computer. This is why, a lot of hosting providers have created a knowledge base, which specifies the most common enquiries and difficulties related to their platform, instead of adding only general facts. Such a knowledge base will help you find the desired info swiftly and easily, so you will not have to devote plenty of time and efforts to issues that might require something as elementary as pushing a button or ticking off a tickbox. Thus, not only can you get things done, but you can also become aware of plenty of new and helpful things, both about the way you can manage your account and about the way the web hosting service works as a whole.
Extensive Online Documentation in Shared Web Hosting
If you’ve purchased your first shared web hosting package from our company or have migrated your website over to us, you’ll become used to our platform and our created-developed Hepsia Control Panel before you know it thanks to the fact that we have compiled an exhaustive online knowledge base where you can find all the information that you’ll ever need – both general info in regards to the web hosting service as a whole and more specific info about the different functions that you can use and the issues that you may chance upon. The articles themselves are available in two locations. The complete article archive can be accessed through the Help section of the Control Panel. You can access articles that are dedicated to the different features in each section of the Control Panel too. You can find out how to do virtually everything, from creating an .htaccess configuration file to administering an electronic mailing list, and all the articles include exhaustive guides, so you won’t ever become lost due to an ambiguous text. Naturally, in case you experience a more specific problem and you are unable to find anything about it in our knowledge base, you can touch base with our help desk team 24-7.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated servers include extensive online help documentation where you will see info about all the functions that our in-house created Hepsia Control Panel offers, along with solutions to different questions and predicaments that you could chance upon. All configuration manuals contain thorough specifications, which implies that you will not have to worry about missing something if you’re planning to export a database, for instance. The troubleshooting articles include a variety of different tenable causes of certain problems and the solution for each one of them, so in case you’re unable to send emails even though you have the correct outgoing mail server settings, for example, you can swiftly discover what the reason for this could be and rectify the problem with a few clicks in your email client. As the Hepsia Control Panel offers quite a lot of features, you will be able to find related articles in each of its sections. If you’d rather examine all help articles, you can use the Help menu, which is located in the upper right-hand corner of the screen.