Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • You can find nearly all the answers to your questions in the user–friendly Help section integrated into your Hosting Control Panel. It boasts an elaborate repository with regularly asked questions and comprehensive instructional articles compiled by our competent client support staff.

  • Top quality support service

  • Instructional Videos

  • We have prepared a selection of instructional video tutorials that visually explain how you can sort out a typical problem associated with your shared web hosting account. You can find the video clips in the Help section.

  • Intuitive help center

  • A 60–Minute Support Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24x7 support service with a sixty–minute support ticket response time guarantee. A team of seasoned customer service technicians will be online for you to reply to all the inquiries that you may have. During non–peak hours, a response will be offered within just 20 minutes.