Help and Support Channels
A one hour Inquiry Answer Warranty
Each ticket that you post to our client help and support Department will be replied to in approximately one hour. All regular problems will be taken care of instantly. However, if the help request you have sent calls for assistance from a proficient administrator, we’ll address the ticket to him and will notify you about the delay.
Expert Client Help And Support Service
Our customer assistance crew is going to be online for you 24/7 to to respond to all help request tickets that you send to us. We offer client help for all software applications that are installed in advance on your machine. These include our in–house produced Hosting Control Panel, the chosen OS and the server management panel (with regards to the VPS type).
An Intuitive Help Zone
In the Hosting Control Panel that is available for free in your virtual server, you can easily find an informational Help zone, that features all that you should know about maintaining your websites and programs. We have incorporated a wide selection of how to reports and video training that illustrate the basic web site management responsibilities in an easy to read fashion.